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Best Price Guarantee

Always when booking directly with us.

Best Price Guarantee

We are Hotel Banana Azul, and we are the ones who set the prices for our rooms. This allows us to guarantee the lowest rates when you book directly with us.

It's important for us to build relationships with our guests. The trust we have earned from our guests is what keeps them coming back year after year.

If you find a lower rate, we will match it and give and additional 20% off your stay. Please see details below for more information.

 

**Best Price Policy**

Book a room directly on our website, by emailing or calling us.

If within 24 hours of making your reservation, you find a lower hotel rate for the same room type and reservation dates, take a screen shot of your finding (including dates, room type, website and booking info) and email to info@bananaazul.com, we’ll match the rate + give you an extra 20% discount on the room.

Rate Type Exclusions

The guarantee does not apply to the following rate types:

  • Rates not publicly available, such as group rates or agency rates.
  • Package rates that include room and other components such as travel, car rental, and/or tours.
  • Package or group add-on rates that extend the length of a stay.
  • Rates available on websites that do not disclose the hotel brand until the reservation is completed, such as Priceline and Hotwire.

Submission Guidelines

The “Comparison Rate” must be found, and an email with screen shot of your finding (including dates, room type, website and booking info) must be sent to info@bananaazul.com, 24 hours of booking the reservation. It also must be for the same room type and reservation dates. The same cancellation  policies, and other terms and conditions governing the rates must apply.

Verification Process

We will verify the Comparison Rate within 24 hours of receiving your claim and notify you of the results.

The Comparison Rate must be reservable by the general public and be verifiable by us.

Rate comparison will be made net of any taxes, gratuities, or any other fees associated with the room rate. Rate disparities primarily attributable to fluctuations and/or differences in currency exchange rates are excluded from the guarantee.