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Group Policy

General Group Policies:

-       Reservations of 5 or more rooms will be considered a group booking and all the policies of a group booking will apply.

-       Minimum stay of 3 nights.

-       All meals included in the reservation rate.

-       Chauffeur Policy:  special room provided with complimentary breakfast included.  

-       Impossible operational conditions/natural disasters: the Hotel is not responsible for the effects of natural disasters, fires, floods, strikes, government ordered closures, or any other reasonable circumstance outside our control.

 

Payment and Cancellation Policies:


-       Payment methods processed via bank transfer and/or Paypal.

-       No shows are penalized at their full rate.

 

Cancellation Policies:

High/low Season:

  • 59 to 30 days before check-in– 50% of total reservation amount charged
  • 29 to 15 days before check-in – 75% of total reservation amount charged
  • 14 or less days before check-in – 100% of total reservation amount charged

Peak Season:

  • 89 to 60 days before check-in – 25% of total reservation amount charged
  • 59 to 30 days before check-in – 50% of total reservation amount charged
  • 29 or less days before check-in – 100% of total reservation amount charged